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Privacy Policy

This Privacy Policy discloses the privacy practices of B-Spoke Property (us, we, our or Company). We take privacy seriously. We respect your personal information and will hold that information as required by the Data Protection legislation. This Privacy Policy explains what information we will collect about you, how we will use it and the steps we will take to ensure that it is kept secure. If you have any questions about this Privacy Policy or the privacy practices of this site you can contact: office@bspokeproperty.com By using this site you consent to us collecting and using personal information about you on the terms set out in this policy.

Types of information that we collect:

In order to provide you with our services, we collect two types of information about our users: Personally (A) Identifiable Information and (B) Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customised experience while using our site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as ordering a product or service, entering a competition, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself such as your name, address, telephone number, email address. Engaging in these activities is entirely at your discretion. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analysed on both an individual and an aggregated basis. This may include us storing cookies on your computer in order to facilitate and customise your use of our site. A cookie is a small data text file, which a site stores on your computer, which can later be retrieved to identify you to us. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site.
Use of information

We do not sell, trade, or rent your Personally Identifiable Information to others.

We will primarily use your Personally Identifiable Information to provide our services to you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically access the site use, improve our product and service offerings, and customise our site’s content, layout, and services. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Website Terms of Use and this Privacy Policy.

We may supply aggregated statistics about the use of our site to third parties, but these statistics will not include any Personally Identifiable Information.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to governmental and law enforcement authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to co-operate with a law enforcement investigation. We fully co-operate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Security of information

On our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. If you are transmitting Personally Identifiable Information to us through a password and ID, we recommend that you do not divulge your password or ID to anyone.

Please note that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that:

there are security and privacy limitations of the Internet which are beyond our control;
the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and
any such information and data may be viewed or tampered with in transit by a third party.
Security of information

On our Website you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. If you are transmitting Personally Identifiable Information to us through a password and ID, we recommend that you do not divulge your password or ID to anyone.

Please note that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that:

there are security and privacy limitations of the Internet which are beyond our control;
the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and
any such information and data may be viewed or tampered with in transit by a third party.
Privacy policies of third party websites

Unless we let you know to the contrary, these services partners only have the right to use your Personally Identifiable Information, to the extent necessary to provide the service and/or product that you have requested. However, you should note that the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. Please be aware that this Privacy Policy only applies to this site and not to other sites to which we provide links.

Changes to this privacy policy

This privacy policy may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

Neil Kennedy

Great service!
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Oliver Wesolowski

Outstanding customer service, communication and accessibility towards clients. Staff will go the extra mile to help you find what you...
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Di Addicott

B-Spoke sold my flat in Stirling. It was an unusual property in a tricky market and Hilary especially could not...
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Patrick Hackett

Linda and her team were fantastic and very professional. Helpful in every way and went the extra mile even in...
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Eleanor Seymour

Peter was professional, enthusiastic and achieved great results for us. He was always easy to contact and quick to reply....
Read More

Donald Stewart

Positive: Professionalism, Quality, Responsiveness, Value Honest, transparent, extremely professional, and very competitive. A great team, keeping me updated every step of the way. Simply...
Read More

Olivia Phoenix

Despite moving into our flat in the middle of lockdown, the staff at bspoke have always worked extra hard to...
Read More

Heather Delaney

Peter, Hilary and the team at B-Spoke provided an excellent and highly professional service when we were selling our Stirling...
Read More

Polesh Pardhi

I had rented out property in "Snowdon place Stirling" from B-Spoke Property. I fond the staff were professional and responsive....
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Registered in Scotland no: SO301244

B-Spoke Property

50 Port Street
Stirling
FK8 2LJ

  • 01786 448109
  • 01786 448759

Recommended Links

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  • Property Valuation
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions

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